My Name is Daniel (Silk), you have landed on the home page of my site!

I am a CompTIA Certified, IT Professional with experience and formal education in technical support seeking new opportunities in the field.  Excellent work history highlighting years of customer service and task-oriented roles. Proven customer service abilities; developing a solid rapport with customers; gaining an understanding of and meeting their needs. Dedicated, hard worker, and quick learner with an optimistic attitude. 

I also have a lot of hobbies and interests.  I do a lot of different things all the time, and if you ask me what I'm really focused on at the moment, it will most likely be different than the last time you asked.